Our intelligent, cloud-based IVR services provide a wide range of applications for your changing business needs. Applications are easy to install for a variety of uses including self-service routing, customer service, sales or simply fulfilling your “Do Not Call” opt-out obligation for your telemarketing program.
- Lower personnel costs; use the IVR to manage less complex tasks that don’t require live agents
- Improve customer service by answering calls immediately, and quickly routing customers to the right resource
- Lower capital expenses and get started faster with a hosted, cloud-based solution that scales to handle your growing needs
IVR Services are delivered at four levels and price points based on the functions required.
- Basic – free service with a single function. Provides Do Not Call Opt-Out service for consumers to ask to be taken off your call list
- Premium – includes Do Not Call Opt-Out function for your customers to ask to be taken off your call list, plus your custom recorded message, two prompts, and call forwarding
- Custom – includes all premium features plus complex IVR design and voice mail
- Smart Agents – artificial intelligence IVR technology using normal conversation and dynamic dialogue to automate calls that used to require a live agent
Why should you chose CallerID4U as your telecom partners?Increase your contact rate 40% using our local DIDs and Caller Name display.Callerid4u is a provider of caller ID phone numbers and compliance services. We provide Direct Inward Dialing (DID’s) caller id’s with caller name and automatic Consumer Opt Out IVR’s services to call centers. CallerID4U Inc. is a facilities-based; Competitive Local Exchange Carrier (“CLEC”) that provides Caller ID/Name Display Services and compliance services to enterprise and outsourced call centers.
Callerid4u CNAM services are easy and quick to implement and takes less than 24 hours. It doesn’t affect your current long distance services, so there is no need to change carriers from Callerid4u.com